Twenty years ago, when the economy was weak but stronger than today, when the population had decreased but was higher than today, Buffalo fans were tougher and more judicious with their money.
Their voice was stronger. Their backbone was thicker. Their collars were bluer, and they demanded the same from their teams. They wouldn't have tolerated, let alone contributed to, what they're getting these days from their teams. [. . .]
The passion for the Bills and Sabres is no weaker, but the landscape has changed. Buffalo fans have lowered their standards and settled for mediocrity. [. . . ]
Marketing has played a huge role. The Bills haven't reached the playoffs since 1999, but they're masterful in selling the game experience. The Sabres' variable-pricing system is the best in the league, a terrific power play to be sure.
But attendance also remains strong because enabling fans feed the beast. There was no real urgency to keep Jason Peters last week. Why would the Bills spend $10 million a year on a left tackle when they've proven they don't need him to fill the stadium? Why make any real changes to the Sabres when it's obvious that fans will keep coming? [all emphasis mine]
If fans decide to let their season tickets lapse or buy fewer tickets because they're not happy with the product on the ice they're not bad fans. They're just choosing not to spend their money on a product they no longer enjoy. And if they keep their season tickets or keeping buying tickets to games because they still have fun going to the games, they're not necessarily stupid idiots who buy the management's excuses. They're not ignorant, or weak, or willful enablers. They're just fans who still enjoy going to see live hockey (or football) even when the team isn't good. Bucky Gleason doesn't get it. That's his problem, not the fans' problem.
3 comments:
Word, Meg. Word.
I'm sorry. When Bucky gets it wrong, he REALLY gets it wrong, doesn't he.
Yeah, I guess you could say that Bucky doesn't do anything halfway, at least. :D
Post a Comment